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In-App Chat
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Available in the Droobex Driver and Customer apps
Frequently Asked Questions
How do I get started as a driver?
Download the Droobex Driver app, complete your profile, upload required documents for verification, and start browsing available orders.
How do I post a order?
Download the Droobex Customer app, create an account, tap 'Post Order', enter pickup and delivery details, add photos, and submit. You'll receive bids from drivers within minutes.
How are payments processed?
Payments are processed securely through our payment partners (Tap Payments). Customers pay when accepting a bid, and drivers receive payment after successful delivery.
What if there's a problem with my delivery?
Contact our support team immediately through the in-app chat or email. We'll help resolve any issues with your order or delivery.
Which areas does Droobex cover?
We currently operate in major cities across Saudi Arabia and Turkey, with plans to expand to more regions soon.
Support Hours
24/7 support available via email and in-app chat